Goh Jun-TSeng

  • Sales and Marketing Executive
  • Kuala Lumpur City Centre, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Dec 18, 2020
Full time Entry Level

Personal Summary

Highly motivated graduate of marketing with experience in sales and customer service. Looking to resume my professional career. Proficient in Microsoft Office Programs, Passionate about building customer relationships, increasing customer engagement and driving brand loyalty.

Work Experience

Part Time Sales And Game Consultant
Feb 2020 - Dec 2020 Comics Mart Midvalley (Kaotic Harlequin Sdn Bhd)

Submit daily sales report through the company sales app.

Assist customers in finding the suitable product they are looking for.

Provide advice and guidance on product selection to customers.

Consistently seek new product knowledge to act as an expert for the customer.

Accommodation Services Specialist
Jul 2019 - Dec 2019 Agoda International (M) Sdn Bhd

Educate partners on the use of the extranet, manage availability on site.

Assist in activation of listings (outbound and inbound calls, tickets).

Handle support tickets from Partners and Market Management team with the highest integrity and quality.

Assist in resolving issues related to “key accounts” and connectivity relating to transactions, allotment, notification, cancellations, etc.

Assistant Facility Manager
May 2016 - Apr 2019 Extra Space Holdings Sdn Bhd

Attending to customers enquiry and complaints by phone calls, emails and walk in .

Attending to potential customers and set up an appointment for site visit.

Generating and sending invoices to customers by mail or email.

Issue and compile completed credit notes for accounts department for checking and record keeping.

Regularly keep close contact and updating collection department regarding customers with overdue rental status


Bachelor Of Arts 2nd Class Honours In Marketing
Jan 2013 - Sep 2015 University Of Greenwich
Foundation Programe in Commerce
Jan 2011 - Nov 2012 Segi College Kuala Lumpur

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