Personal Summary
Responsible, high level of patience, outgoing, desire to learn, friendly, positive and calm attitude, love smile.
Work Experience
Sales Agent
Jan 2019 - Jun 2020
Propencol Tours Sdn Bhd
- Resolve passenger and billing problem by identifying problem, explaining procedures, forward required adjustment.
- Provides information to passenger by verifying understanding of request, answering question, and offering assistance.
- Collects revenue by receiving, calculating and recording payments.
- Noted for all the updated information.
- A good understanding on passenger crew work objective and able to deliver as expected.
- Use various selling techniques to suggest additional purchases and upsell to passengers
Education
ATIC Certificate in Cabin and Ground Passenger Services Crew
Mar 2018 - Jun 2018
ATIC Airline Academy Penang, Malaysia
I am applying for (choose one):
Employment
IC Number
981129-07-5654