MOHAMED AL FARIQ BIN REHAN

  • Digital marketing professional
  • Selangor, Malaysia
  • Oct 02, 2020
Full time Marketing

Personal Summary

Skills

Digital marketing, Advanced Writing business plan report, Slide presentation, MS Word
Intermediate Selling, Online marketing, MS Excel, MS Powerpoint, Web Design
Basic Project Management Software


Personal Strengths

Self confident, Highly motivate, Creative, Trustworthy, Ability work in team, Good Communication Skill

Work Experience

Management Trainee, under Scheme Protégé
Oct 2019 - May 2020 Anfort Corporation Sdn Bhd

Industry Manufacturing
Specialization Sales
Role Others
Position Level Fresh / Entry Level
Monthly Salary MYR 2,000
1. Responsible for tenders and quotation
2. Manage on quotation preparation for potential clients
3. Updated company potential client.
4. Survey on Tender/Supplier for joint opportunities for the company's products.
5. Look for a new business for the company's products.

Service Desk Analyst
Mar 2009 - May 2019 Skali Contact Centre Services

(10 years) Neofission Sdn Bhd (subsidiary company of Alam Teknokrat Sdn Bhd)

Industry Call Center / IT-Enabled Services / BPO
Specialization Customer Service
Role Others
Position Level Fresh / Entry Level
Monthly Salary MYR 2,800

Job Responsibilities:
1. Provides daily operations of Contact Centre for maximum efficiency.
2. Be available as 1st Level support handling direct client enquiries.
3. Assign incidents/ tickets to appropriate 2nd Level personnel and follow up accordingly.
4. Ensuring the incident and knowledge base is updated.
5. Monitor call queues and incidents, and overall Contact Centre Services KPI.
6. Reports directly to the Contact Centre Supervisor.
7. Carry out any other project assigned by SMEB Management.
8. Work directly with all group within the Company including sales, marketing, technical support
and the executive team.
9. To attend training and to develop relevant knowledge and skills.
10. To perform any other tasks instructed by the Management or EXCO of Skali

Clerk
Jan 2006 - May 2007 Ket-Kenson Berhad

(1 year 5 months) Ket-Kenson Berhad

Industry Construction / Building / Engineering
Specialization Clerical/Administrative Support
Role Clerk
Position Level Non-Executive
Monthly Salary MYR 800
To provide clerical & administrative support to the department and incharge all correspondance
letter and document for incoming and outgoing.

Clerk
Aug 2002 - Aug 2004 Engineering Dept

(2 years 1 month) TPMA - Engineering Dept.

Industry Manufacturing / Production
Specialization Clerical/Administrative Support
Position Level Non-Executive
Monthly Salary MYR 900

Assist the Head Of Production Engineering Department in all of administrative works. The
works scope includes.

1. To provide secretarial support and administrative support to the Head of department
including preparation of letters, reports and taking minutes.

2. To maintain and facilitate smooth operation in the administrative and secretarial function
through the maintenance of records, scheduling, handling enquiries, preparing letters of correspondence.

3. To coordinate and make arrangement for appointments, meetings, travel and accommodation reservations

4. Discharge any other related duties and responsibilities that may be directed by the Head of department from time to time

Education

Diploma in Human Resorce Management
Jan 1998 - Aug 2001 Darul Ehsan Islamic College

I am applying for (choose one):

Both

Email Address

alfariq@yahoo.com

IC Number

800430065513