Roselind Jattai

  • Administrative executive
  • Petaling Jaya, Selangor, Malaysia
  • Oct 02, 2020
Full time

Personal Summary

Computer literate - Able to use Microsoft Word, Excel, Power Point, Lotus WordPro, Spreadsheet and Freelance.
Confidentiality - Can be trusted to keep sensitive information secure
Time management - Prioritizes work to meet goals or deadlines

Work Experience

Operation Assistant
Aug 2019 - Apr 2020 Topaz Travel & Tours Sdn Bhd

Job Description: Handling clients file & all operational work related for travel
• Handling & issuing clients ticketing to travel domestic & International ticket.
• Assist in handling clients for visa application during travelling
• Assist in handling visa process application to Australia & India.
• Assist in handling travel insurance application for clients that travel through the company or travel by
their own.
• Deal with the Insurance agents for insurance process.
• Dealing with local agent for the trip arrangement.
• Assist in all the necessary needed and arrangement for clients during their travel eg. Transportation,
accommodation & etc.
• Deal with the Airlines ticketing department for flight arrangement & ticketing issues.
• Assist to monitor payment transaction from Clients to company either by cash, credit cards or online
• Involving in direct selling of company products and as a sales marketing.

Lead Document Controller (Handling Final Document)

Pengerang JB
Job Description: QAQC Department handling documentation for all Discipline
(Piping, Electrical, Instrument, Mechanical & etc)
• Control all data form for RFI request, QCF closure submission, Punch list & Work list.
• Update RFI & QCF for all statistic in all disciplines and distribute all the updated status to clients
• Key in all the information into RFI request form and email direct to clients and all superior for all the discipline.
• To maintain and control the RFI & QCF data sheet in the excel file for master list in all discipline.
• Request & close QCF, key in the form for all disciplines and submit to clients upload the document using
"COREWOX" system.
• Keeping the document and filling system for the final document procedure.
• Updated all the status every week to Clients, superior and department involving all discipline.
• Ensure all the transmittal of QCF & RFI submitted to clients up to date for all discipline in the filling
system data sheet.
• Handling all corresponding email to/from clients and internal within the department for all discipline.
• Handling and monitoring all the drawing, QCF & RFI master list for all discipline.
• Preparing and compilation for Final Documentation submission to clients.
• Monitoring all the Test Package and keep in filling system for final documentation for all discipline.
• Translate documents from English to Chinese and vice versa, and provide interpretation at the meetings
• Update clients & superior for weekly report and progress of QCF & RFI in all discipline
• Compiling submitting the final documentation to clients and deal with the owner for arrangement of the final documentation.

Document Controller Cum Interpreter
Oct 2016 - Nov 2018 CNI Engineering & Construction Sdn Bhd

3. Oct 2016 until Nov 2018
(Project will be End by 03 November 2018)
Position: Document Controller Cum Interpreter
Employer: CNI Engineering & Construction Sdn Bhd, Pengerang JB
Job Description: Prefabrication Workshop Assist Cooling Tower Piping Manager (03rd Oct 2016)
• Assist the manager for timely and effective management of the prefabricated activities a scheduled
• Enter inputs of mine action data into the management system
• Translate documents from English to Chinese and vice versa, and provide interpretation at the meetings
• Develop initial drafts of the reports/minutes of meetings in English and (if deemed necessary) in Chinese
• Controlling and handling all the incoming & outgoing drawings and monitoring keep all the record in order to ensure all the drawing keep in proper filing documentation.
• Assist the manager during his interactions with the local the stakeholders, which include inter alia,
getting appointments form the stakeholders, accompanying the manager during their meetings with the stakeholders
• Support organization of the prefabrication shop events and meetings and ensuring operational
excellence in prefabrication activities
• Assist of doing timesheet for all the workers under Prefabrication Department every 21st of the month

Job Description: Electrical & Instrument Assist Manager (01st Dec 2017)
• Responsible for establishment of documents management system and procedures related to document control
• Key in all the daily report to the database for the progress of the monthly report submitting to clients
• Translate documents from English to Chinese and vice versa, and provide interpretation at the meetings
• Develop initial drafts of the reports/minutes of meetings in English and (if deemed necessary) in Chinese
• Assist of preparing timesheet for all the workers under Electrical & Instrument Department every
21st of the month

Job Description: Quality Control Department Assist Manager and Inspector (01st June 2018)
• To Check all external documents and control document to be issued to every department and to maintain all records and update Engineering office of changed documents
• To provide support to various departments on document issuance, official drawing release and update and maintain official documents
• Perform periodic check on outstanding issues originated from Client or other external supplier/sub-
• Ensure timely completion and closing of outstanding tasks with Engineering and site team
• To assist the Inspector to key in the Quality Control Form reports on Electrical & Instrument

Parking Warden
Jan 2016 - Sep 2016 Miri Parking System Sdn Bhd

Employer: Miri Parking System Sdn Bhd

Manning Executives/Crew Co-ordinator
Sep 2013 - Mar 2015 Bunga Cempaka Sdn Bhd

Job Description:
• Arrange the crew change for the crew going to offshore/onshore
• Prepare all the documentation for the crew that going to offshore
• Monitoring all the expiry date of the documentation for crew
• Arrange courses for the crewing on their expiry certification
• Doing timesheet for the crew and do payroll every after 21 days of the month

Billing, Purchasing, Invoicing Clerk & Preparing Driver Commission
Mar 2010 - Aug 2013 AT Dunia (Miri)

Job Description:
• Do billing and compiling all the invoicing and purchasing
• Key in & preparing all the invoice
• Printing the invoices and dispatch the invoice to the clients
• Preparing for driver commission every end of the month

Credit Controller/Invoicing Clerk
Jul 2009 - Feb 2010 AT Dunia (Miri)

Job Description:
• Handling & calling client for payment
• Monitoring closely all the invoicing for payment
• Work out for all the debts to meet the target sales every month
• To assist preparing invoicing and dispatch out the invoice

Operation Supervisor
Apr 2008 - Jun 2009 Pusat Bahasa Titian Jaya (Miri) SdnBhd

Job Description:
• To analysis, plan, organize, implement and monitor the departmental activities.
• Obtain final approval of the Business Plan package by presenting the budget to the group Chairman
& Operation Manager in executing the policies and rules and regulations
• Ensure compliance to the approved business development plan by reviewing any deviations & overseeing the implementation of strategies to attain compliance with overall development
• Develop and maintain positive working relationships with Management, Admin, Service and Sales
• Develop and implement strategies to improve key results, which are important to the companies
• Implement new programs and policies in conjunction with Corporate Department in order to increase the quality of service and standard
• Provide supervision for assigned Branches Financial Control, which includes Profit & Loss, incentives
& Compensation and Advertising and Promotion
• Select qualified employees and provide orientation and training (Human Resource)
• Conduct staff meetings and feedback sessions in order to maximize employee morale and productivity and foster a sense of community and ownership
• Utilize leadership skills and motivation techniques in order to maximize employee
productivity and satisfaction of direct reports.
• Perform special assignments for Group Chairman & Operations manager as required.
• Communicate with the Head Office on a regular basis and provide updates on the expansion
and development status in compliance with the latest business development.
• Prepare management analysis and reports for the Management Team as required.
• Perform all duties and responsibilities in timely and efficient manner in accordance with established company policies to achieve the overall objective of this position.
• Maintain a favorable working relationship with all other company employees to foster and
promote a co-operative and harmonious working climate which will be conducive to maximize employees' morale, productivity and efficiency/effectiveness.
• Determine and communicate standards of performance to employees. Evaluate employee's
performance on a regular basis and recommend salary increase as appropriate.
• Develop employees to maximize potential and prepare for future promotional opportunities
(Staff Performance Appraisals).
• Ensure that disciplinary action is taken as required utilizing consistency, fairness and respect within a framework of established CES Group's guidelines.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters
of significance coming to his attention so prompt corrective action can be taken when
• Perform all the daily routine operations as deemed required.
• Prepare the payroll & salary for all staff & doing the accounts clerk job scope.

Admin Executive
Jul 2007 - Mar 2008 Pusat Bahasa Titian Jaya (Miri) SdnBhd

Job Description:
• As a frontline receiving incoming/outgoing calls
• Preparing the schedule for the classes
• Doing all the administrative & clerical task
• Set up all the classes and the material for the English courses
• Collecting the monthly school fee from student

Student affairs Assistant
Jan 2007 - Apr 2007 Curtin University Technology (M) Sarawak Campus, Miri

Job Description:
• Prepare student loan and scholarship application.
• Checking of all relevant documents submitted for loan application and agreement such as
PTPTN, Yayasan Sarawak and etc.
• Helping out to check payment received from financial aid provider.
• Liaise with other organization bodies on student loan and scholarship.
• Taking care of student welfare in the University.
• Helping out in the orientation week program.
• Liaise with student council on any matters pertaining to student activities, clubs and student
• Other related matters on student affairs.

Administrative Assistant (International Office)
Sep 2004 - Jan 2007 International Office

Employer: Curtin University of Technology (M) Sarawak Campus, Miri
Job Description:
• Compile relevant forms and documents for processing of students visa and related passes.
• Liaise closely with Immigration department regarding procedures and mode of payment for
specific passes and visas for students.
• Liaise closely with Ministry of Education regarding procedures for student pass application.
• Receive cash payment from students and make payment to Immigration Department.
• Maintaining Stamp duty cash float and liaise with Financial Services Department on claims f
stamp duty.
• Keeping student passports in transition to and from immigration Department.
• Maintain and update database on Student GHS Insurance and handle renewal and claims.
• Assist in processing student transfer application for Australia Student Visas.
• Prepare reports on international students and non-Sarawak students as required by Polis
Diraja Malaysia.


Feb 1998 - Nov 1998 Asia Commercial Institute
'O' Level
Secondary School
Jan 1989 - Jan 1993 Chung Ching Middle School

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