Personal Summary
I'm having ability to successfully analyze an organization's critical support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity.
COMPUTER SKILLS
-------------------------------------
Operating Systems Windows Family, Apple PC (Mac)
Programming Skills Visual Basic 6.0, Universe-Pick Basic
Database Microsoft Access, Universe-Pick Basic (8years) and MS SQL Server (min)
Report Tools Crystal Report and Universe-Pick Basic
Software Packages Macromedia Dreamweaver(min), Macromedia Flash (min), Adobe Photoshop (min), HTML, MS Office, Adobe Illustrator (min), ASP.NET (min)
Work Experience
• Develop application programs with minimum guidance, according to technical / program specifications and application standards
• Handle entire SDLC from user requirement gathering, system development until implementation.
• Test program, report on results and ensure that necessary program changes are codes according to application standards, conduct user acceptance test.
• Analyze user requirements and define user / technical specifications
• Prepare program testing submission checklists
• Develop application programs with minimum guidance, according to technical / program specifications and application standards
• Test program, report on results and ensure that necessary program changes are codes according to application standards, conduct user acceptance test.
• Analyze user requirements and define user / technical specifications
• Prepare program testing submission checklists
• Project briefing to development and support Section
• Troubleshooting and bugs fixing
• Brief support members on the program changes before UAT
• Assist support section on operational problems/queries for the application systems
• Have excellent experience in Universe language
• Design new program for company new product
• Modify existing company's internal program based on User request (Universe)
• Support on the company insurance system.
• Design new program or modify existing company's internal program based on User request (Universe)
• Support on the company insurance system.
• Maintaining/supporting E-Cover Note System for motor insurance
(User requirements study, troubleshooting, testing, Project Implementation Review, Data Transfer Program and liaising with the vendor, Staff and Agents)
• Conducted User Acceptance Test for System enhancement (UAT) for Systems (E-Cover Note System and internal Universe program)
• Conducted Post Implementation Review (PIR) for E-Cover Note System
• Conducted Disaster Recovery Plan (DRP) for E-Cover Note System and Universe
• Supporting company's JPJ System (Monitoring JPJ data transfer program and troubleshooting the JPJ problems)
• Supporting company's SMS Service System (Monitoring the SQL scheduled job and liaising with the vendor and troubleshooting)
• Ad-hoc tasks such as:
* PIAM data submission
* Motor policy and Sihat policy auto generation
* ISO documentation
* Journal updating
* Extraction on reports
• Maintaining website (HTML, Adobe Photoshop, Adobe Illustrator, Flash, Dreamweaver and FTP)
• Mapping raw data into the website.
• Create Wallpapers of the website and update current news into the website.
• Programming system, managing database and handling the report creating.
• Assistant CEO manages handling projects, events and paperwork.
for 5 months
• Programming system, managing database and handling the report creating.
• I have developed a good communication skills and the ability work under pressure.