Braver Shin

  • Freelance
  • Malaysia
  • Oct 02, 2020
Full time

Personal Summary

I possess a degree of marketing and graduated in 2015. I have been working as a customer service officer in a funeral industry about 4 years and unfortunately retrenchment happened in this 1st of April. I had some working experiences like be a sales person in furniture industry, a shopkeeper in a mini market,and sales admin assistant as well. Now I wish to learn some new skills which related to digital marketing , sales and marketing , graphic design... Thank you.

Work Experience

Customer Service/Admin Officer
Apr 2016 - Mar 2020 Paradise Memorial Park Berhad

Industry: Funeral Services
Duration: April 1st 2016 - March 31st 2020
Work Description:
➢ Performing day-to-day administrative tasks
➢ Review sales worksheet and key in customer's details into system
➢ Prepare Confirmation of Purchase Letter and Certificate of Urn/burial plot
➢ Accept payment collections, prepare official receipts
➢ Submit daily collection record to Account department
➢ Support salesperson eg. passing documents to customers
➢ Answer incoming calls and entertain walk in customer for any enquiries
➢ Update system for any changes of customer's information
➢ Prepare monthly deceased name plate/granite tablet

Sales Executive
Sep 2015 - Dec 2015 Td Furniture

Work Description:
➢ To meet the target customer and get the sales on spot.
➢ Entertain customer and satisfy customer needs.
➢ Promote and give brief presentation about that product.

3. Company: Pusat Perkembangan Kreatif Jaya

Sales & Marketing Trainee
Oct 2013 - Dec 2013

Position: Sales & Marketing Trainee
Industry: Education
Duration: Oct 2013 - Dec 2013 (3 months internship)
Work Description:
➢ To meet the target customer and get the sales on spot.
➢ Cold calling and follow up to contact potential customer for join company's free trial class.
➢ To create some creative games for children by handworks.
➢ Basic administrative works such as maintaining records of collection, student contact and attendance.

Sales Admin Clerk
Jan 2009 - Jan 2011 Edutex Trading Sdn Bhd

Work Descriptions:
➢ computing and data entry for new sales/invoices/orders
➢ support collectors in handling customers queries/problems
➢ manage both manual and systematic filing system
➢ handle paperwork like sale report, documentation, collectors and sales managers salary
➢ maintain and update customer records

Cashier/Shopkeeper
Jan 2006 - Jan 2009 Safe Way Store

Work Descriptions:
➢ Replace inventories on the shelves, make sure its display in attractive, priced correctly
➢ Make the goods in neatly, clean the grounds and assisting other new workers
➢ basic knowledge of financial calculation (report) and computerized system
➢ keep awareness of theft and inventories
➢ make good relationship with customer (provide good customer service)

6. Company: Kong Sun Trading
Position: Family business
Industry: Retail

Work Descriptions:
➢ Promote and sale the bags, school uniform and so on.
➢ Check, replace and arrange the stocks.


7. Company: Fukang Herbal sdn bhd
➢ Temporary part-time job, as a promoter.
➢ Try to promote and explain the use of herbal drink and the information about herba plants.

Education

Bachelor of Marketing - Marketing
Jan 2011 - Jan 2015 University Tunku Abdul Rahman

I am applying for (choose one):

Both

IC Number

890519085504