SKILLS & ABILITIES
Microsoft SQL Server
❖ Work on SSOE2 that been locate at school in
Singapore. I been provided basic support to the user on computer, laptop, Chromebook, iPad and software installation.
❖ Provide problem escalation to other
groups/leaders/principal vendors. Besides, provide
desktop, software troubleshooting and involve with
school Active Directory while support the user in the class and office.
❖ Work on support STARS application for Petronas
Dagangan Berhad. Besides, provide on-call support and troubleshooting for computer and network system.
❖ Support on the first level and 2nd level, update or
escalate to a technical support manager. Plan and
implement preventive maintenance for the application such as update patch and restart server.
Speaking: Native Speaking: Good
Writing: Native Writing: Good