Esther A Ligadu

  • Assistant Project Manager
  • Petaling Jaya, Selangor, Malaysia
  • Oct 02, 2020
Full time Sales

Personal Summary

Started with several part time jobs in F&B as well in retail, gained lots of knowledge in terms of dealing
with people, common courtesy, critical thinking etc. Hungry for more new experience and decided to
see what the outside world have to offer.

I'm seeking for an opportunity from your company to prove that nothing is impossible when I put my
mind and effort in something! My previous job has made me taken the risk to take on bigger
responsibility for all clientele; big and small and guide a small team member with a lot of eagerness to
learn and effort to improve. Be it a sales position, traditional marketing position, or retail position, I am
always up for new challenges in of I'm able to learn something new.

● Excellent Writing & Communication skills in English and Malay
● Communicating in Mandarin, read and write basic Mandarin words.
● Microsoft Office (Excel, PowerPoint, Word)

Work Experience

Assistant Project Manager
Nov 2016 - Jun 2020 Business Media International Sdn Bhd

Business Media International (BMI) is one of Asia's leading business-to-business publisher which
headquarter is in Malaysia, with regional offices in Singapore, Thailand, Hong Kong, Philipines and Vietnam. Their publication is consisting of SME Magazine, HR Asia Magazine, and Capital Asia Magazine.
BMI also organizes events such as exhibition and conference management.

Started of as a Project Executive, my 1st project was SME100 Awards (Singapore Chapter) which is an
annual recognition program to identify the fastest-moving companies in Singapore, then on the same
year moved on to SME100 Awards (Malaysia Chapter).
Daily task includes:
Lead research & converting to prospect
Cold-calling shortlisted companies
+60 164336375 August 2020

On ground site verification where I must assist the Lead Auditor with presentation, proposal, negotiate and closing sales during this period.

Promoted to Senior Project Executive in less than 2 years in May 2017 for showing enthusiasm,
eagerness to learn and initiative to step-up during period when the Project Manager was not able to handle the team and paperwork.

Promoted to Team Lead (Senior Project Executive) in February 2019, was tasked to opening a new
market in Indonesia for SME100 Awards Program, in which my daily task consists of:
Market research
Writing up proposal for partnership
Manage a team of 4 (myself included)
Cold calling period was set to 3 months
1 month to prepare for the event presentation day which includes material gathering for
Commemorative Book, table seating, inviting VIPs in Indonesia to attend our event
Operation hands-on during event day.

At the same time, I was also in charge of organizing the SME100: ASEAN Business Trade Mission
organized by BMI with the motto "To Expand the Horizon of Possibilities" in Can Tho City, Vietnam.
I was tasked with:
Ensuring the accommodation and sightseeing itinerary.
Detailing the itineraries for the mission as well talking to partner from Can Tho Promotion Agency side about the forum that is held and the business matching that's taking place.

Sales Executive
Nov 2010 - Sep 2015 AOS Bath Pte Ltd

AOS is one of Singapore's Water Heater specialist that believes in empowering homeowners with knowledge and choice in Singapore so they can Bring Amazing Technologies Home (BATH). Sole
distributor of A. O. Smith Water product company, the international market leader for innovative water

I was well trained by my superior in finding solutions to cater any needs of our clients be it for home
usage (HBD, BTO, Condominiums) as well as commercial projects such as replacement of heat pumps
water heater to Chevron Singapore, replacement of existing storage water heaters in Pebble Bay
Condominium, Singapore.

Day to day duties:
Attend an incoming and outgoing inquiry regarding sanitary wares and water heaters.
Maintain and arrange after sales services.
Preparing quotations and following up with customers.
Ensuring a friendly and positive environment for walk in customers.
+60 164336375 August 2020

In charge of keying in the customer database using the CRM system (Contactually).
In charge of keying in the serial number for the outgoing water heater and keeping track of the stock.
Liaising and arranging smooth delivery with the in-house driver to the owner's home.
Product presentation at client's office (Mostly contractors, architects, developers as well as homeowners).


Feb 2015 - Dec 2015 London Teacher Training College

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