Avnith Rajvir Singh A/L Joginder Singh

  • Travel Advisor
  • Malaysia
  • Aug 05, 2020
Full time Customer Service

Personal Summary

• To pursue a career in a company where my inter-personal skills can be utilized
to achieve the objective of the organization & which provides me an opportunity
of continuous learning.
• To obtain a position that will enable me to use my strong organizational skills,
educational background, and ability to work well with people and continue to
develop my knowledge.
• Seeking for professional challenges and to enhance my professional skills in
dynamic and stable workplace



Work Experience

Customer Service (Travel Advisor)
Jan 2020 - Apr 2020 Teleperformance

Respond to customer queries in a timely and accurate way, via phone, email
or chat.
• Handle and carefully respond to all inbound and outbound customer inquiries
including callbacks to follow up with customers to ensure their technical
issues are resolved.
• Provide excellent customer service through active listening.
• Appropriately communicate with customers.
• Work with confidential customer information and treat it sensitively.
• Stay up to date on new products, marketing initiatives and policy/regulatory
changes.

Internship
Jun 2018 - Aug 2018 Greenlife Health Care

Company: Greenlife Health Care
Role: Sales and Telemarketing Agent


• Manage large amount of outgoing calls.
• Identify and assess customers' needs to achieve satisfaction.
• Educate customers about health awareness.
• Build sustainable relationship of trust through open and interactive
communication.
• Advise on company information.
• Sell products and services.
• Customer orientation and ability to adapt or respond to different types of characters.

Education

Bachelor of Business Administration (Hons) - Human Resource Management
Jan 2015 - Jan 2018 Unitar International University

I am applying for (choose one):

Employment

Email Address

avnith94@gmail.com