• Willing and able to work for long hours under pressure with minimum
• Always punctual and have never taken sick leave in my career.
Running, cycling, football and badminton
• Handling all inbound calls regarding prepaid and postpaid plans
• Responsible for creating interaction and cases for escalation
• Involved in cross selling Value-Added-Services
• Administration of staff and students.
• Responsible for maintaining payroll and scheduling databases.
• Responsible for maintenance of PCs and networking.
• Tutoring corporate clients on new software applications.
• Clients include Majlis Perbandaran Seberang Perai, Jabatan
Kesihatan Negeri Pulau Pinang, Jabatan Bomba & Penyelamat,
Fujikura Federal Cable Bhd, etc.
• Responsible for creating departmental database.
• Maintenance of all computer hardware and peripherals in department.