To enhance my professional skills, capabilities and knowledge in an
organization which recognizes the value of hard work and trusts me
with responsibilities and challenges.
Customer service experience, Good
- Manning of respective escalation queues and backlogs focusing on
Logistics, Payments and Cross Border.
- Update case details appropriately in applications such as Gdocx,
Dispute Management System (DMS) and Salesforce.
- Communicate effectively by providing accurate information to
Shopee users and external partners such as Poslaju, J&T Express and iPay88.