Muhammad Khairul Noor Habibollah

  • Communication
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Mar 30, 2021
Full time Marketing

Personal Summary

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3 years experience in the service industry field. Ability to maintain and establish excellent communication and relationship with customers.  Dedicated in identifying customer needs. Bilingual, hardworking and looking forward to gain new experiences in this field.

Work Experience

Executive Assistant Communication
May 2016 - Feb 2017 Khazanah Nasional
  • Attached with Special Project Office. Liaise with various GLCs in implementing strategies related to Bumiputera Economic Agenda.
  • Follow up with different GLCs to gather statistics on target proposed. Consolidate data submitted by various GLCs. Design framework for presentation purposes.
Executive Tenant Management
Feb 2017 - Nov 2017 Sunway Education Group
  • Monitor housekeeping team of 23 employees to ensure Residence is clean on time. Report to Assistant Manager on daily housekeeping task on premises.
  • Liaise with Marketing and Technical teams to ensure smoothness of check in/out.
  • Peak Period of 300 check in/ day.
Supervisor
Nov 2017 - Jan 2020 LeThuouse
  • Responsible for the operational and commercial performance of the guesthouse.
  • Maximise marketing effectiveness through the use of social media e.g. Airbnb, booking.com, google AdWords etc. to ensure consistent occupancy rate.
  • Awarded Booking.com Guest Review Awards 2018 and 2019
Advisor
Sep 2020 - Jun 2021 Concentrix
  • Support project, a top 10 Fortune company, by offering advise and solutions to customer issues.
  • Deliver good customer service experience.
  • Appropriately inputting information into client system for the engineering department to troubleshoot the issue.
  • Adoption score rate of 86% in regards to handling customer issues

Education

B.A - Global Arts I CPGA3.26
Feb 2013 - Jan 2016 Monash University

I am applying for (choose one):

Employment

Email Address

khairulnoor1994@gmail.com

Expected Salary

3,500

IC Number

940831685013