Mohamad Alif Khairul Bin Mohamad Noor

  • Customer service
  • Shah Alam, Selangor, Malaysia
  • Mar 22, 2021
Full time Customer Service

Personal Summary

Multi-tasking individual equipped with 3 years in customer services and retail operation management. Seeking for a position in the field of customer service. Proven leadership skills while maintaining standard and achieving company goals. Aiming to leverage my work experience and abilities into your company.

Work Experience

Retail Associate
Aug 2018 - Mar 2021 H&M Retail, Sales Advisor

Receive and answer call from customer regarding searching of product

Explain to customer about terms and condition of promotion also return policy

Handling complaint and problem solving matters

Provide excellent direct and indirect customer service according to H&M standards

Advised and give best buying suggestion based on customer profile

Execute reductions, price changes, transfers and cash register routines

Selected as a Visual Merchandiser talent

Appointed as a facilities responsible


Diploma in Office Management and Technology
Nov 2015 - Jun 2018 Universiti Teknologi MARA

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