Multi-tasking individual equipped with 3 years in customer services and retail operation management. Seeking for a position in the field of customer service. Proven leadership skills while maintaining standard and achieving company goals. Aiming to leverage my work experience and abilities into your company.
Receive and answer call from customer regarding searching of product
Explain to customer about terms and condition of promotion also return policy
Handling complaint and problem solving matters
Provide excellent direct and indirect customer service according to H&M standards
Advised and give best buying suggestion based on customer profile
Execute reductions, price changes, transfers and cash register routines
Selected as a Visual Merchandiser talent
Appointed as a facilities responsible
970316-05-5129