• Operation executive, HR, content moderator, Customer Relation, Admin executive
  • Batu Caves, Selangor, Malaysia
  • Mar 22, 2021
Full time Human Resources

Work Experience

Rental Agent
Jul 2020 - Sep 2020 I.Make.Room, Kl

• Secured an average of 10 rental agreements per the term of contract reaching monthly target.
• Contracted with tenants by negotiating leases and collecting security deposit.
• Verified that 100% of tenant complaints and reports are resolved promptly and appropriately to maintain the company rate above 4 stars.
• Processed payments and documented account charges for financial accuracy and transparency.

Admin Assistant (Internship)
Jul 2019 - Sep 2019 Majlis Perbandaran Selayang

• Assigned under a sub-unit (Integrity unit) of HR department.
• Expertly handled all office duties while multitasking and providing exceptional customer service
while answering busy phone lines and preparing memos and letters accurately.
• Adhered to protect employee infraction and government regulations regarding data oversight,
and confidentiality to promote overall information security in documentation disciplinary
• Kept physical files and digitized records organized for easy updating and retrieval by authorized
team members.

Retail Associate
Jan 2014 - Mar 2014 Toys R Us

Completed point of sale transactions for an average of 100 daily customers amounting to approximately RM 3,000 per day.
• Audited toy merchandise inventories to maintain quality assurance in ensuring a maximum of only 0.7% defect rate.
• Verified that 100% of tenant complaints and reports are resolved promptly and appropriately.
• Accomplished financial objective by collecting rents.


Bachelor of Psychology (Honours) - Personality Psychology
Jan 2016 - Jan 2020 International Islamic University Malaysia

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