Ganesh Govindasamy

  • Training Services Coordination & Logistics Associate III
  • Ipoh, Perak, Malaysia
  • Mar 17, 2021
Full time Executive

Personal Summary

Skills

• MYOB, SAP, GLOBAL SHOP SOLUTIONS

• LEARNING MANAGEMENT SYSTEM (LMS) AND SHAREPOINT (SPO)

• C PROGRAMMING, SQL, ASSEMBLY LANGUAGE

• MICROSOFT OFFICE

• PYTHON, DATA SCIENCE
I have accumulated significant experience in Business Intelligence and Human Resources (Learning & Development). In my 7 years of career, I have been leading teams in distributing tasks and have sustained a high degree of productivity. Finally, I have been awarded top employee for best quality and productivity.

Work Experience

Training Services Coordination & Logistics Associate III
Jan 2017 - Jan 2020 Conduent Business Services Malaysia Sdn. Bhd

• Work alongside managers and trainers to assign training and role-based activities for employees through Sumtotal Learning Management System (LMS)
• Assist Team Supervisor in operations and administrative duties
• Efficient in identifying discrepancies/non-conformities through quality assurance measurement and ensure corrective and preventive actions are taken accordingly to establish a better quality of output
• Subject matter expert in creation and modification of Instructor-Led-Training (Face-to-Face classroom session and Virtual session), curriculum, e-learning courses (SCORM, Online web-based, AICC), Standard Operating Procedures (SOP) and On-the-Job (OJT) trainings
• Proactively ensure that task complies to '5S' by identifying gaps in the SOPs to ensure that work productivity sustains above 95% (within timeframe and error)
• Ensure timely accreditation to the attendees via Sumtotal Learning Management System (LMS) based on training records (rosters) from the trainers/learners upon attending the training program
• Prepare custom/ad-hoc reports of scheduled training programs through IBM Cognos as a record for audit purpose.


Personal Skills
PROBLEM SOLVING CRITICAL THINKING TIME MANAGEMENT COMMUNICATION TEAM PLAYER

Learning and Development Senior Assistant
Nov 2014 - Dec 2016 Conduent Business Services Malaysia Sdn. Bhd

• Ensure timely assignment of trainings and role-based activities for employees through Sumtotal Learning Management System (LMS)
• Diligently assessed the employees to ensure the right training courses are assigned to them to improve on required competencies for their career advancement.
• Key point of contact in addressing queries on training programs and issues faced by the employees in completing their respective training. Troubleshooting is usually done by remote (teleconference, screen sharing and e-mails
• Assess and decide issues that need to be escalated, ensure it reaches the appropriate channel and consistently follow up on feedbacks to improve the quality of service provided to clients
• Coding work requests to Sharepoint (SPO) tool in accordance to Service Level Agreement (SLA) and work closely as a team in support of executing cohesive action plan in daily basis

Customer Service Executive
Nov 2012 - Dec 2013 DKSH Malaysia Sdn. Bhd

• Generate orders of pharmaceutical items in SAP by communicating with private hospitals, clinics and pharmacies
• Work collaboratively with various departments within the organization to ensure transactions are done smoothly and maintain effective supply chain in compliance to company's policies and protocols


• Provide effective customer service on addressing queries from clients pertaining order materials in a timely manner

Purchasing Executive
Dec 2011 - Sep 2012 Setsu Precision Sdn.Bhd

• Ensure procurement process runs seamlessly by reviewing orders, issuing purchase orders, reviewing invoice and storing data through MYOB and Global Shop Solutions tools
• Approving the acquisition of goods as needed by the company by assessing the incoming and outgoing materials
• Conducting market research to identify reliable vendors or suppliers to procure goods at desired quality
• Lead negotiations with prospective suppliers for both one-time purchases and long-term contracts
• Diligently follow up with suppliers to ensure the delivery of purchased materials are timely
• Meticulously perform documentation and filing; e.g. purchase order, invoice

Education

Bachelor of Business Administration (Hons) - Human Resources

I am applying for (choose one):

Employment

Email Address

gnesh83@gmail.com

Expected Salary

2,300