6 jobs found

Responsibilities: ·        Provide technical guidance & training to customers ·        Provide onsite support & troubleshooting (investigating, validating & resolving reported issues) ·        Assist in programming & technical team to collect information & requirement from end users and liaise between the internal teams and end users. ·        Assist project deployment team in coordinating and implementation during project deployment ·        Perform basic application testing to ensure quality software releases. ·        Create end user documentation and instructions for software solutions and maintain/update as system changes dictate. ·       ...

Manage and resolve client problems  Source for vendors for unfilled RFQs   Improving customer success systems and processes  Generate ideas for improvements in operational & marketing processes & executing them to increase efficiency  Support with analysis & generation of ThunderQuote's marketing efforts  Administrative & secretarial tasks  ** You are expected to be flexible & ready to occasionally assist with additional tasks beyond the job description

Assisting in core product development  Creation of new solutions, projects, tools and scripts for use in the non-profit and governance space  Working with back-end technologies such as PHP7+, Node.JS, MySQL, Python  Working with server-less technologies, such as AWS Lambda and DynamoDB.  Working with front-end technologies such as HTML, CSS and Javascript  Develop and implement UI for upcoming new features on our platforms and products  Testing and implementation of UI/UX elements and design to improve overall customer experience on our platforms.  Creation of web tools and process automation tools to assist the business team  Optimise existing code base

Manage and resolve client problems  Source for vendors for unfilled RFQs   Improving customer success systems and processes  Generate ideas for improvements in operational & marketing processes & executing them to increase efficiency  Support with analysis & generation of ThunderQuote's marketing efforts  Administrative & secretarial tasks  ** You are expected to be flexible & ready to occasionally assist with additional tasks beyond the job description

Assist in the planning and coordination of digital consulting or volunteer recruitment projects.    Have an active role in the planning process, working directly with TQ’s administrative coordinators, digital consultants and volunteer recruitment coordinators to handle clerical and administrative duties and ensure proper implementation of plans and strategies.    Possess a strong willingness to learn and show initiative in the course of your internship.    Assisting TQ’s administrative coordinator in communicating with external partners, freelance professionals, digitalization volunteers and vendors about digital consulting or volunteer recruitment projects, events or campaign expectations and goals    Working within assigned deadlines to ensure digital consulting events or volunteer recruitment projects are delivered on time and on budget    Liaising with third-party providers and vendors to deliver elements that can’t be produced in-house...

Support in community projects       Assist in running the operational tasks      Assist to coordinate the projects       Support new engagement projects assigned by the management       Following up with Social Service Agencies’ inquiries     Ensure issues and tickets are followed up on and responded to      Work closely with other TQ departments       Manage databases of TQ’s clients and partners          Maintain and coordinate TQ’s Tech For Good GitHub and Open-Source Community Projects      Help out in Tech For Good campaigns such as Hackathons