United States customers call in for customer service. Customer service is unable to communicate in English - only can speak Cantonese.
Your job is to be the 3RD person in the call - you will need to listen to a US customer speak in English, interpret in Cantonese so that the Cantonese call center can understand. And the other way too. Until they end their conversation.
This is a night shift job, full time for a 12 month contract.
You will have to answer incoming calls and be the interpreter in those calls for 9 hours per night (inc 1 hour break), for 5 nights a week.
You will get 2 nights off, usually on working nights.
You will work through weekends and Public Holidays.
(only apply if you meet these requirements)
Speaks Cantonese and English since young (very well)
Reads and writes in Chinese and English (very well) since primary/secondary school
Very skilled in listening and interpreting
Willing to work night shifts for 9 hours (1hr break) starting from 9PM-12AM.
Willing to work weekends and public holidays, 5 work nights and 2 off nights per week.
Must be in Malaysia for the next 12 months.
Must have laptop/desktop with camera and home fibre/based internet with min upload speed of 1mb and download speed of 5mb.
Can start with one more notice or less
Paid salary during first month of training
EPF, SOCSO, annual leave, MC, claims - most benefits of full time jobs.
Work from home
Performance based incentives
We are a team who employs potential candidates for our clients.
Our clients requirements are multi-lingual interpreters and contact center support staff.