E-Commerce Key Account Executive

$3,000 - $3,500 monthly
  • Four Pillars Services Sdn. Bhd.
  • Hybrid (Cheras, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia)
  • Feb 06, 2024
Full time Marketing

Job Description

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

Acquire a thorough understanding of key customer needs and requirements

Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

Ensure the correct products and services are delivered to customers in a timely manner

Serve as the link of communication between key customers and internal teams

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Play an integral part in generating new sales that will turn into long-lasting relationships

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Servicing Brand: International

Job Requirements

  • Bachelor's Degree in any field of business or science.
  • Good and effective communication, experienced in value-based selling and skilled negotiation.
  • Ability to build rapport with key clients with proven experiences in key account management.
  • With or without related field experience.

Language preferred: English and Mandarin



Additional Information

We are dealing with foreign country clients. Is a good opportunity to widen your skills and experiences.

Candidate with Shopee and Lazada's experience is preferred.


Skill Level