Software Application Support Specialist (Laboratory Information System)

$2,500 - $3,500 yearly
  • Puchong, Selangor, Malaysia
  • Nov 21, 2022
Full time Information Technology

Job Description


·        Provide technical guidance & training to customers

·        Provide onsite support & troubleshooting (investigating, validating & resolving reported issues)

·        Assist in programming & technical team to collect information & requirement from end users and liaise between the internal teams and end users.

·        Assist project deployment team in coordinating and implementation during project deployment

·        Perform basic application testing to ensure quality software releases.

·        Create end user documentation and instructions for software solutions and maintain/update as system changes dictate.

·        Provide advice, training and technical support for various projects as required.

Job Requirements


·        Diploma / Degree in Medical Lab Technologist, biomedical or related science field

·        Working experience in medical / pathology lab and familiar with Laboratory Information System operation will be added advantage.

·        Good in problem-solving, communication and interpersonal skills along with patience, customer-friendly attitude, and a team player

·        Professional and neat appearance at all times and compliance to company's standards

·        Possess own transport (car) & willing to travel and be based in deployment sites during project implementation

·        Fresh graduates also encourage to apply

Additional Information



  • Great career advancement opportunity
  • Training will be provided (on site / at HQ office in Puchong, Selangor)
  • Annual company incentive trip
  • Annual contractual bonuses
  • Travelling allowance
  • Petrol card is provided
  • Mobile phone line is provided
  • Meal and Accommodation reimbursement
  • Group insurance coverage (Hospitalization & Personal Accident)
  • Other fringe benefits (visual care / medical benefits etc)
  • On-going employee welfare events and activities 

Skill Level