Front Office/Housekeeping/F&B Trainee

$500 monthly
  • Plenitude Berhad
  • Travelodge Ipoh, Jalan Raja Dihilir, Ipoh, Perak, Malaysia
  • Apr 26, 2022
Intern Hospitality-Hotel

Job Description

Front Office

  • Attends to all guests approaching the front desk for check-in/check-out, inquiries, key handling and all related matters while respecting the hotel standards policies and procedures. 
  • To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service.
  • Other related duties under the supervision of Supervisor/Duty Manager.

Housekeeping

  • Keep all guest rooms/balconies neat, vacuumed and dusted.
  • Clean rooms such as making beds, cleaning toilets, showers/tubs, countertops, sinks, mirrors, walls, and windows.
  • Carry linen, both clean and soiled, from guest rooms to landing areas for sorting purposes.
  • Refill guest room supplies, including linen, amenities, and collateral.
  • Other related duties under the supervision of Supervisors/Managers.

Food & Beverages

  • Work in all areas of Food & Beverage service operations including restaurant, banqueting, room service, conference, & events.
  • Interact with customers, take, and serve their orders.
  • Assess customers’ needs and preferences and make recommendations.
  • Greet visitors warmly; consistently demonstrate high levels of customer service.
  • Other related duties under the supervision of Supervisor/Manager.

The Hotel will assign any other reasonable tasks to you if it’s fit for your learning opportunities.

Job Requirements

  • Possess or currently pursuing a Diploma or Bachelor's Degree in Hotel Management or equivalent.
  • Possesses a pleasant personality, well-groomed and presentable with good communication and interpersonal skills
  • Good or reasonable command of English and Bahasa Malaysia, written and spoken.
  • Must have physical stamina to lift, carry, push and pull moderate amount of weight.
  • Ability to work flexible schedule and various shifts, including but not limited to days, nights, weekends and holidays.

Additional Information

Working Days and Working Hours: 6 days per week, 8 hours per day. Rotational shift.

Location:  Travelodge Ipoh, Perak, Malaysia.

Allowance (MYR): MYR 500/month

Benefits: Duty meals and Travelodge t-shirt provided.

Skill Level

Internship