Front Office/Housekeeping/F&B Trainee

Front Office

• Attends to all guests approaching the front desk for check-in/check-out, inquiries, key handling and all related matters while respecting the hotel standards policies and procedures. 
• To offer a warm welcome to all guests and to ensure that they enjoy their stay being offered the finest personal service.
• Other related duties under the supervision of Supervisor/Duty Manager.
  
  

Housekeeping

• Keep all guest rooms/balconies neat, vacuumed and dusted.
• Clean rooms such as making beds, cleaning toilets, showers/tubs, countertops, sinks, mirrors, walls, and windows.
• Carry linen, both clean and soiled, from guest rooms to landing areas for sorting purposes.
• Refill guest room supplies, including linen, amenities, and collateral.
• Other related duties under the supervision of Supervisors/Managers.
  
  

Food & Beverages

• Work in all areas of Food & Beverage service operations including restaurant, banqueting, room service, conference, & events.
• Interact with customers, take, and serve their orders.
• Assess customers’ needs and preferences and make recommendations.
• Greet visitors warmly; consistently demonstrate high levels of customer service.
• Other related duties under the supervision of Supervisor/Manager.
  
  

The Hotel will assign any other reasonable tasks to you if it’s fit for your learning opportunities.

• Possess or currently pursuing a Diploma or Bachelor's Degree in Hotel Management or equivalent.
• Possesses a pleasant personality, well-groomed and presentable with good communication and interpersonal skills
• Good or reasonable command of English and Bahasa Malaysia, written and spoken.
• Must have physical stamina to lift, carry, push and pull moderate amount of weight.
• Ability to work flexible schedule and various shifts, including but not limited to days, nights, weekends and holidays.

Working Days and Working Hours: 6 days per week, 8 hours per day. Rotational shift.

Location:  Travelodge Ipoh, Perak, Malaysia.

Allowance (MYR): MYR 500/month

Benefits: Duty meals and Travelodge t-shirt provided.