Presales and Support Engineer

$2,600 - $3,200 monthly
  • Matrix Invent MSC Sdn Bhd
  • Unit 3A-12A, Jalan PJU 8/3, Damansara Perdana, 47820 Petaling Jaya, Selangor
  • Jan 07, 2022
Full time Sales

Job Description

➢ Great opportunity to learn and grow as IT professional

➢ Working closely with Sales to ensure successful closure of the sales process

➢ Liaising with product principal to gain customers related in-depth knowledge, and let them in on user behaviour and/or any potential changes clients would like

➢ Delivering presentations and demonstrations to prospective and current clients

➢ Provide technical support to existing contracted customer based on the SLA

➢ Documentation such as SOW and proposal

➢ Encouraging clients to purchase additional services, upgrades etc

➢ Conducting research into the industry – including competitor research

➢ Potentially considering new markets or clients to contact, based on your knowledge of both the products/services and their users

SKILLS AND KNOWLEDGE:

• Microsoft Office

• Windows Server OS

• Linux OS

• Scripting and basic programming for any programming language (Java, C++, VB.Net, Phyton)

• Knowledge of SQL and Non SQL database

• Networking knowledge

• Knowledge of cloud computing

Job Requirements

• Candidate must possess at least Diploma or Degree in IT and related discipline

• Minimum 1 - 2 Year(s) of working experience in the related field is preferred

• Fresh graduates are also encouraged to apply

• Good Communication & Presentation Skills

• Interest in and understanding of the industry – often a technology-related one

• Ability to research and keep on top of industry developments

• Problem-solving ability

Additional Information

REMUNERATION:

• 5 days work week

• Medical

• Miscellaneous allowance

• Covered parking Provided

• Insurance coverage

Skill Level

Fresh/Entry Level