IT & Product Executive

$2,600 - $3,000 monthly
  • Panpages Trinity Sdn Bhd
  • Sunway GEO Avenue, Jalan Lagoon Selatan, Bandar Sunway, Subang Jaya, Selangor, Malaysia
  • Nov 17, 2021
Full time Information Technology

Job Description

  • Managing and monitoring all installed network appliances, devices, IT assets and software usage.
  • Installing, configuring, testing, and maintaining network-related operating systems, applications / software / management tools.
  • Troubleshooting, diagnosing, and resolving hardware, software, and other network and website builder platform problems.
  • Record and track IT assets usage and upgrade when necessary.
  • Manage client’s domain and email registration, renewal, transfer in or transfer out.
  • Conduct website training for clients in person or virtually. 
  • Provide technical support for custom  web development request
  • Monitor and enhance company’s business processes. 
  • Monitor and update client website subscription licenses.
  • Generate report dashboard in Google Data Studio, Google Sheets.
  • Assist in IT audit and device upgrade/ purchase process.
  • Creating & maintaining staff account access.
  • Maintain and update clients records in the system. 
  • Prepare vendor payments on a monthly basis.
  • Involve in the new product development process from ideation to launch.
  • Involve in market analysis on competitor’s activity, pricing and new product launches.
  • Support sales and marketing team with the necessary product knowledge and technical expertise.
  • Perform other related duties and responsibilities as assigned by superior from time to time.

Job Requirements

  • Minimum of an Advance Diploma or equivalent in Computer Science / Information Systems / Information Technology.
  • Fresh graduates are welcome to apply.
  • Based in Bandar Sunway (May need to travel within Klang Valley for ad hoc tasks).
  • Basic knowledge of HTML, CSS, Javascripts, PHP, Macro Scripts, Google Sheet/ Excel formula required.
  • Knowledge of Google Data Studio, Google Analytics, Google Search Console, SEO and other programming languages will be an added advantage. 
  • Project management, process and tools improvement.
  • Exceptional analytical and conceptual thinking skills.
  • Excellent documentation skills.
  • Ability to manage multiple tasks in a fast paced and ever-changing environment.

Skill Level

Fresh/Entry Level