IT Tech Support Executive

$1,800 - $3,000 monthly
  • ACS Pentas (Asia) Sdn Bhd (1275799-X)
  • Aramex Malaysia, Jalan Tandang, Seksyen 51, Petaling Jaya, Selangor, Malaysia
  • Jul 08, 2021
Full time Information Technology

Job Description

Due to our growth plans in Malaysia and expansion into ASEAN/Asia Pac we are looking to fill the position with fresh/experienced graduates for IT Tech Support Executive to promote our auto spare parts and services via E-Commerce platform.  To oversee and maintain the company computer hardware and software systems include aid in resolving technical issues concerning customer accounts or company software infrastructure.  To support computer software integration by diagnosing and troubleshooting common problems.

 

Description

  • Install and configure computer systems and applications within the company.
  • Respond to customer inquiries and assist in troubleshooting and resolving challenges.
  • Actively update, maintain and monitor all aspects of computer networks.
  • Resolve technical issues related to network interruptions.
  • Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems.
  • Maintain a working log detailed all required system updates, as well as the date of completion.
  • Testing and Quality Assurance of software functions as per user and administrative manuals
  • Assist management in creating training materials pertaining to computer troubleshooting and usage.

Job Requirements

Qualification

Degree/Diploma/Advanced/Higher/Graduate Diploma,

Professional Certificate

Job Specializations

Computer/Information Technology, IT-Networks/System/Database Admin

Skills

Microsoft Stack, Dot Net, C++, HTML. Web Developer

Spoken Language

English/Mandarin/BM

Years of Experience

Min 1 year (Junior Executive)

Additional Information

Industry

Automobile/Automotive  Ancillary/Vehicle

Working Hours

Regular hours, Monday - Fridays

Benefits & Others

Medical, Miscellaneous allowance, Commissions

Skill Level

Executive