Team Member Support Executive

  • Agensi Pekerjaan The Recruiter Sdn Bhd
  • Remote (Petaling Jaya, Selangor, Malaysia)
  • Jul 29, 2020
Full time Customer Service

Job Description

  • Attends to both potential and existing team members by answering product and service questions, as well as providing information on products and services
  • Key in team members orders
  • Attend to team members complaints
  • Prepares daily sales report
  • Solves customers’ problem, which may be complex or long outstanding problems
  • Attend events with customer for product related matters
  • Advises member to send back the damaged and defective product for exchange
  • Key in and records the exchange in the particular member’s account
  • Coordinates and ensure the deliveries for repaired or exchanged items upon completion
  • Handle team members compliance cases

Job Requirements

  • Degree or Diploma (Fresh grade are also encouraged)
  • Required language(s) : Bahasa Malaysia, English & Chinese both spoken and written
  • Excellent communications skills and able to interact at all levels.
  • Good working attitude and willing to learn.
  • Self-motivated, team player, willing to progress and fast learner
  • 2 Full-Time positions available

Additional Information

Benefits

  • 14 days annual leave
  • 14 days sick leave
  • Hospitalisation and surgery insurance coverage
  • Outpatient medical allowance: Up to RM800 per annum
  • Product credit for staff: RM3,000 per annum

 

Company Background

  • MLM/Direct Selling
  • 5 days working (Mon – Fri: 9am-6pm/10am-7pm)

Skill Level

Executive