Business Manager (Telco)

$20,000 - $25,000 monthly
  • Digi Telecommunications Sdn Bhd
  • Subang Hi-tech Industrial Park, Subang Jaya, Selangor, Malaysia
  • Apr 01, 2021
Contractor Telecommunications

Job Description

  • Define Strategy for customer plan change from existing to new post rationalization, execution of strategy.
  • Deliver master business readiness (Go to Market-GTM) framework
  • Defining GTM requirements and Deliver master business readiness planning (GTM) & communication plan, Customer facing (channels) readiness, Business operations (Sales & Customer management) readiness, alignment with regulatory
  • Prepare GTM readiness (channels readiness, sales support readiness, Customer Service readiness)
  • Communication to internal and external customers or campaigns related to any impact arising due to product rationalization exercise
  • Anticipate potential business risks (internal & external), compliances & regulations and provide mitigation plan

Job Requirements

  • Lead and represent business stakeholders bridging cross functional teams in delivering Program Objectives
  • Collaborate with Digi to identify and on-board business stakeholders and relevant SMEs mapped with Application Vendor’s resource requirement.
  • GTM readiness review & sign off
  • Lead & manage end to end business process.
  • Drive together with Digi Business stakeholder on billing capabilities prioritization, capabilities execution strategy.
  • Lead and drive business team to accomplish below initiatives to fulfill defined transformation objective for all impacted business domains:
    • Business Process Simplification
    • Product Rationalization
    • Account Structure Simplification

Skill Level