GOIP 365 BIZ SDN BHD

Job Responsiblities To build close relationship with customers, leading the customer service team ensuring customer satisfaction level are put at top priority, and having high repeat purchase from customers. Improve customer service experience, engaged with the customer, and facilitate the growth. On-board new employees and train them based on the management requirement and skill set. Set a clear mission on KPI in line with management KPI. Interact with customer inquiry or issues and follow problems through to resolution.

Responsibilities To resolve customer complaints and find immediate solutions. Workaholic who priorities work, take career seriously & hungry for success. Matured & strong problem solver. Able to make quick decision and handle stress well when there's complaint. Candidate must be very fluent in Mandarin & English.

Responsibilities Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners Type in data provided directly from customers Create spreadsheets with large numbers of figures without mistakes Verify data by comparing it to source documents Update existing data Retrieve data from the database or electronic files as requested Perform regular backups to ensure data preservation Sort and organize paperwork after entering data to ensure it is not lost

Responsibilities Create and edit graphic content/video content/creative motion graphic for events (online & offline), social media, website and other forms of media. Perform video shooting and post-production video editing, able to apply suitable effects, animations, captions & soundtrack. Brainstorm ideas for video content, scripts, footage and angles for video shooting/editing. Responsible to assemble recorded film and video footage, applying artistic editing techniques and creating finished, broadcast-worthy projects. To transform raw video footage into a finished product. With the storyline in mind, they choose what footage to keep and assemble it into a fluid sequence, varying the camera angles and trimming as necessary. Continuously discover and implement new editing technologies.

Assisting Customer service manager to manage the Teams To resolve customer complaints and find immediate solutions. Workaholic who priorities work, take career seriously & hungry for success. Matured & strong problem solver. Able to make quick decision and handle stress well when there's complaint. Candidate must be very fluent in Mandarin & English & Bahasa Melayu.

Assist the sales team in discovering customer requirements and their match to our current platform and roadmap. establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards design and implement new solutions and improve resilience of the current environment Act as the prospect and customer facing product expert in all sales situations. Act as point-of-contact for technical, security and integration questions. Assist in the smooth transition of accounts into the post-sale process. Act as the senior connectivity design lead for all sales opportunities. maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation Develop excellent working relationships with partner organisations to ensure effective collaboration in responding to customer needs

Job Responsibilities Develops digital marketing strategy by studying economic indicators, tracking changes in the industry, identifying customers and their current and future needs, and monitoring the competition. Plans and executes all web, SEM, database marketing, email, social media, and display advertising campaigns. Build and implement B2B lead generation strategy on LinkedIn Measures and reports the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs). Identifies trends and insights, and optimizes spend and performance based on the insights. Brainstorms new and creative growth strategies through digital marketing. Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints. Identifies critical conversion points and drop off points and optimizes user funnels.

Meeting with the Director to determine production vision. Reviewing raw material to determine shot list. Manipulating film and video footage using modern editing techniques. Maintaining continuity while moving shots according to scene value. Trimming footage and putting together the rough project. Inserting dialog, sound effects, music, graphics, and special effects. Ensuring the project follows a logical sequence. Consulting with the Director and production team throughout the project. Creating the final cut for broadcasting.

Responsibilities To resolve customer complaints and find immediate solutions. Workaholic who priorities work, take career seriously & hungry for success. Matured & strong problem solver. Able to make quick decision and handle stress well when there's complaint. Candidate must be very fluent in Mandarin & English.