CSE AUTOMOTIVE TECHNOLOGIES SDN BHD

Responsible for the hardware research and development of group as well as manufacture of electronic system that we supply to OEM clients ,including anti -theft,Parking Distance Control,security & telematics devices

$2,500 - $3,000 monthly
CSE AUTOMOTIVE TECHNOLOGIES SDN BHD PAT Square, Kawasan Perindustrian Temasya, Shah Alam, Selangor, Malaysia
Nov 12, 2020
Contractor
JOB FUNCTION:   Report and documents all information according to the format following internal ticket management procedures strictly. To act in a professional and efficient manner in handling all inbound and outbound call, emails and faxes Handle customers enquiries and requests following the latest update details communicated Managing existing customers requests –data update, transfer ,account renewal ,transfer, sold replacement ,migration, troubleshooting and complaint management, Resolves product or services problems by identifying the exact problem, determine the root cause, explain and offer appropriate fix, escalate and expedite on correction action and follow up closely to ensure resolution fix end to end Assist installers to register, test and activate a new account in system Manage alerts involving theft, crashes-call request and Stolen Vehicle Recovery following strictly the guidelines from superior. To undertake any ad-hoc duties assigned by the...
$2,500 - $3,500 monthly
CSE AUTOMOTIVE TECHNOLOGIES SDN BHD PAT Square, Kawasan Perindustrian Temasya, Shah Alam, Selangor, Malaysia
Nov 12, 2020
Full time
RESPONSIBILITY   Provide hardware and software support to CSE’s group of companies. Co-administrator of CCTV systems Co-administrator of Card Access System Co-administrator of Telephony System Maintain existing physical network infrastructure linked to CSE’s group of Able to troubleshoot and identify area of improvement. Provide telephone support to CSE’s group of companies. Able to troubleshoot and identify areas for improvement. Auditing desktop and notebook every quarterly of the year to ensure hardware is error free, no illegal software usage or downloaded and also makes use of the time to carry out necessary software update. Training coordinator of office equipment, desktop and software. Ensure the provision of documentation which is accurate in order that future enhancements or correction can be carried out effectively.
$2,500 - $3,500 monthly
CSE AUTOMOTIVE TECHNOLOGIES SDN BHD PAT Square, Kawasan Perindustrian Temasya, Shah Alam, Selangor, Malaysia
Nov 12, 2020
Full time
RESPONSIBILITIES   Assist the product platform manager in the product development and customization of CSE telematics platform of products for commercial use.   To work in all aspects of the product conceptualization to final product readiness and market launch including testing, homologation & approvals and product validation.   To ensure that all CSE relevant department including system managers, sales personnel, technical support, SOC staff and other relevant departments are fully trained on CSE Telematics platform of products.   Co-ordination of internal processes and departments to ensure that the customer needs are met   Development of relevant system managers through training   Ensure that sufficient competitive information from the market is collected and used for business strategy and improvement