Makita Power Tools (Malaysia) Sdn Bhd

Established in 1915 as an electric motor sales and repair company, Makita Corporation has grown to become Japan's top manufacturer of portable power tools and recognized leader globally.

 

The principal activities of Makita Malaysia are to carry out business as wholesalers and distributors of electric power tools and related spares and accessories to our end users. We have established a very strong network with our local dealers and potential customers in the Malaysia Market.

 

To meet an even broader range of needs, the Company also offers comprehensive array of power tools ranging from stationary woodworking machines and pneumatic tools to garden tools and products for indoor household use.

 

The unsurpassed quality and reliability of these power tools and other products are made possible by the Company's strong R & D capabilities. These have earned Makita Products the trust of customers worldwide. Makita is manufacturing power tools and other equipment at seven overseas production facilities.

Mar 31, 2023
Full time
Makita Power Tools (Malaysia) Sdn Bhd Subang Jaya, Selangor, Malaysia
YOU WILL PLAY AN IMPORTANT ROLE IN: To issue Purchase Order to factory and sales subsidiaries. To upload Purchase Order into system. To assist and back up monthly stock stimulation, update Order Confirmation Form and place PO. To perform system Due Date and PO status update upon PI documentation received. To liaise and follow up with factory on purchase order related matters. To update and prepare monthly sales reports. To update Price list and email out. To prepare bi-weekly spare parts stock replenishment to branches. To receive spare parts request from branches, verify request and replenish stock accordingly. To compile customer enquiries from Customer Service and Service team, email to subsidiaries for support and place order accordingly. New item creation in system for accessories and spare parts. To update New Product Control Sheet. To update information in system after receive engineering change documentation from Service team and...
Mar 15, 2023
Full time
Makita Power Tools (Malaysia) Sdn Bhd Subang Jaya, Selangor, Malaysia
YOU WILL PLAY AN IMPORTANT ROLE IN: Attend to customers either by telephone, electronically or face to face / walk-in customers. Respond promptly to customer inquiries, product, pricing, delivery information, services and complaints. Identify and assess customers’ needs to achieve customer satisfaction. Perform customer verifications (based on transaction and credit limits). Process customer orders, service orders, forms, applications and requests. Prepare quotation, invoice, DO and make billing. Follow up / monitor repair quotation to get customer confirmation for repairing. Follow up after sales inquires.  To liaise with branches, Purchasing and Warehouse to check stock availability and do stock transfer for service repairing. Prepare and obtain approval for stock adjustment form for transfer / cannibalisation. Arrange collection of repair tools. Keep track of customer interactions, comments, inquires and transactions. Communicate and coordinate with...