ASUSTek Computer Malaysia Sdn Bhd

  • Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Company Overview

ASUS is a multinational company known for the world’s best motherboards, PCs, monitors, graphics cards and routers, and driven to become the most-admired innovative leading technology enterprise.

Our story began 30 years ago on a journey to create the world’s best motherboards. From those humble beginnings, ASUS quickly grew to become the world’s best-selling and most award-winning motherboard brand.

Over the years, ASUS has developed a range of leading-edge solutions. Building on the core success of our high-quality motherboards, in 2007 we revolutionized the global PC industry and helped establish the netbook computer category with the release of our iconic Eee PC™. Four years later, we ignited a global 2-in-1 device trend with the release of the ASUS Transformer Book.

Inspired by the In Search of Incredible brand spirit, ASUS won thousands of prestigious awards in 2018 for design innovation, product quality, environmental responsibility, and customer service. Last year, ASUS was recognized as the most valuable Taiwanese brand by Interbrand for the seventh consecutive year. ASUS also ranked as one of Forbes’ Global 2000 Top Regarded Companies, Thomson Reuters’ Top 100 Global Tech Leaders and Fortune’s World’s Most Admired Companies.

With a global workforce that includes more than 5,000 R&D professionals, ASUS leads the industry through cutting-edge design and innovations made to create the most ubiquitous, intelligent, heartfelt and joyful smart life for everyone. Our commitment to the ASUS brand spirit of In Search of Incredible and our passion for innovation help us deliver the incredible in everything we do.

Jun 13, 2022
Full time
$2,800 - $3,000 monthly
ASUSTek Computer Malaysia Sdn Bhd Menara Keck Seng, Bukit Bintang Street, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Responsibilities: Manage ASUS business post-sales support infrastructure to ensure the delivery of service through ASUS service partners. Manage the service performance to customer, ensure that service level are achieved in the line with contract / SLA and deliver outstanding customer service across the location. Execute ad-hoc strategic initiative as and when required by management. Periodic review of existing systems and processes to ensure it is in good order as well as to implement improvement. Managing the resources and to ensure service coverage is provided according to the agreed resource capacity. To be the provisioning escalation point for specific services for both internal and external customers. To find out the root cause of issue arises from stakeholder for problematic works order and to provide progress update in systems, customers and sales. To analyze provisioning reports so as to identify the milestones that has passed deadline and not acted upon...
Jun 02, 2022
Intern
$800 - $1,000 monthly
ASUSTek Computer Malaysia Sdn Bhd Menara Keck Seng, Bukit Bintang Street, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Responsibilities: To assist HR Department in all HR related tasks: Organising interviews. Posting HR communications on social media platforms. Prepare communications for new hire’s orientation. Market survey/research on employee benefits. Planning and executing company events/activities. Prepare and draft email communications and presentation on HR talks. Filing of HR related documents. Any other ad-hoc HR projects or matters.
Jun 02, 2022
Intern
$800 - $1,000 monthly
ASUSTek Computer Malaysia Sdn Bhd Menara Keck Seng, Bukit Bintang Street, Bukit Bintang, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Responsibilities: • To assist on-site or remove 3rd level support for technical trouble shooting on ASUS Service Products. • Carry out regular review of product performance / repair / returns data. • Assist in training material and deliver courses to Authorized Service Centre, Call Centre agent and Enterprise Customer technical staff. • Close liaison with Authorized Service Partner to ensure consistent understanding of technical issues and communicate the commercial impact to key stakeholder. • Execute ad-hoc strategic initiative as and when required by management.