Aspire Lifestyles

Aspire Lifestyles is the global leader in loyalty solutions and Concierge services.

Engaging our clients’ customers by opening doors to high-touch personalized service, a wealth of special offers, access to extraordinary experiences and delivering extraordinary results, every time.

Aspire Lifestyles, an International SOS Company is a Concierge industry pioneer with nearly 30 years of experience designing and managing high-performance loyalty and Concierge programs. Aspire Lifestyles continues to push the industry to the next level with innovative program design and features. With integrated global operations in 21 markets, robust digital platforms, an unmatched degree of global lifestyle partnerships, and a blueprint for savvy social media marketing, Aspire Lifestyles continues to shape the future of customer engagement and relationship management strategies.

Nov 22, 2021
Full time
$2,800 - $3,800 monthly
Aspire Lifestyles KL Eco City, Jalan Bangsar, KL Eco City, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About the Job We are looking for an individual who is customer-focused and enjoys providing excellent concierge service over the phone. He/She will be responsible for looking after the requests of our premium customers in Hong Kong and Macau, providing personalized service, meeting their needs and expectation whilst at the same time ensuring internal quality standards are kept and following established turnaround times. Your Role As A Customer Service Executive includes: Will be expected to build sound knowledge of any customers during interactions, to ensure a personalized interaction and ultimately to establish a credible rapport Strives to leave the customer with a positive customer experience after every contact Providing innovative and resourceful solutions and recommendations to all types of requests Able to consult and advise customers to assess travel needs and provide accurate and timely information regarding requests. Is able to be highly...