- Plan, organize and manage business projects for client
- Communicate with and meet with clients when needed
- Perform initial assessments for each client before the project begin
- Collect as much information about the client's business as possible
- Understand clients' needs and want
- Perform research using shadowing, interviews, surveys, reading reports etc
- Constantly recommend solutions for improvement
- Develop detailed business plans
- Determine the project's KPIs
- Track KPIs and prepare reports