$3,000 - $3,500 monthly
Century Software (M) Sdn Bhd
Century Software (M) Sdn. Bhd. (Operations Centre), Seri Setia, Petaling Jaya, Selangor, Malaysia
1. Responding to technical support calls from end
2. Responding to user issues and technical issue regarding system
3. Setting up user accounts and profiles on the system
4. installing updates, known as patches, to software applications
5. installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office
6. diagnosing and fixing network problems and hardware or software faults
7. maintaining inventories of hardware and software
8. managing backups of servers, in case of data loss
9. keeping a record of issues and faults along with solutions, for future reference.
10.Working with monitoring systems to track and analyse system performance