3 Customer Service jobs

Job Description (FOR FIRST TIME APPLICANTS ONLY) WE ARE NOT CONDUCTING ANY WALK-IN INTERVIEWS AT THIS TIME. Responsibilities: Manage incoming calls and emails from customers pertaining to online products and services. The position will require you to support the contact centre in both spoken and written English and Bahasa Malaysia Ability to support the contact centre in written and spoken Mandarin is an advantage. The Package: • RM 2500 during probation • RM 2800 upon confirmation (English and Bahasa Malaysia) • Language allowance (Mandarin language) • Performance related allowance on a quarterly basis. • 15 days Annual leave. • 14 days Medical leave. • Medical and hospitalization insurance coverage.

Executive Customer Service – TELCO The Responsibilities of the Role : Assist with all incoming enquiries via phone, emails and chat support from customers in relation to telecommunication products and services. Assist with dealer enquiries pertaining to the products and services Update the customer and dealer database. Any other tasks as assigned by management. The Requirements for the Role : Candidate must possess at least a SPM/STPM/Diploma /Degree in any discipline Good command of spoken and written English and Bahasa Malaysia. Ability to converse in Mandarin is an advantage. Ability to work independently and as a team Ability to work in a challenging environment and on rotational shifts Dynamic, highly motivated and a result-oriented team player with good interpersonal skills. Contact Centre Operating Hours : 24/7 Shift based on roster 5-day week; off days based on roster.

Handle incoming and outgoing sales calls Handle inbound and outbound emails Data entry and administrative task Handle ad hoc tasks and assist colleagues time by time You will need to go through a training before starting to engage with customers.