$800 - $1,000 monthly
StemLife Berhad
Megan Avenue 2 - Office Tower, Menara KUB.Com, Jalan Yap Kwan Seng, Wilayah Persekutuan, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Customer Service internship - Mandarin & Cantonese Market
Overall Job Scope
• To maintain customer service excellence activities / programs.
• Knowing our products inside and out to provide support to enquiries on promotions, products and services through various channels.
• Assist to raise engagement levels between StemLife and customers through active promotions or calls.
• Responding promptly to resolve customer complaint / feedback and all difficult customer enquiries resulting in an increase in customer satisfaction and promotes customer retention.
• Any other duties / reporting /assignments / project that may be assigned by the Line Manager from time to time.