$30,000 - $36,000 yearly
LIGHTMAN CONSULTING GROUP
The Hub SS2, Seksyen 19, Petaling Jaya, Selangor, Malaysia
Job Description :
Software Helpdesk Support in HR / Payroll systems, IT field or equivalent.
Preferably Junior Executives specializing in Helpdesk Support or equivalent.
Working Location : SS2, Petaling Jaya, Selangor.
Working Hours : 8AM-6PM
Responsibilities :
Manage support ticket orders including on-the-job training
Handles customers enquiries/complaints by email and phone; and ensure replies/ resolutions are provided in a prompt and satisfactory manner
Troubleshoot service faults and provide prompt service recovery measures
Updates customer knowledge base
Perform other ad-hoc duties as assigned
Next Steps : So what are you waiting for? Join the winning team now.
Due to volume of applications, we regret only shortlisted candidates will be notified.
