3 Customer Service jobs

Handle requests effectively from helpdesk Respond to customer queries via phone and email Provide guidance for customers as and when required Provide technical assistance and support for incoming concerns and issues Document internal procedures Ask relevant questions and listen to customers to determine root cause of issues Report significant and recurring issues to the tier-2 support team Ad hoc projects and tasks as assigned by immediate superior from time to time

Job Description · Interact with customers via phone, online chat or email · Answer customer inquires. · Verify customers · Keep records of customer interactions and transactions in CRM Follow company process accurately and efficiently

Job Description · Interact with customers via phone, online chat or email · Answer customer inquires. · Verify customers · Keep records of customer interactions and transactions in CRM Follow company process accurately and efficiently